Customer Support

We Pride Ourselves in Ensuring that Every Customer is Completely Satisfied

Please see the Frequently asked Questions section of the site too see if your questions can be answered.

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Product Support

24x7 Online Customer Service Support for the LoadRackTracker System.

The most effective way to report a service issue or ask a question is through our 24x7 e-mail service request system. Simply log in to your LoadRackTracker account and click on the “Contact Support” button in the bottom right hand corner or e-mail support@loadracktracker.com.

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Technical Support

24x7 Online Customer Service Support for the LoadRackTracker System.

The most effective way to receive help with a technical issue or installation question is to use the e-mail service request system.  Click here to e-mail techsupport@loadracktracker.com.

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Order Support and Status

24x7 Online Customer Service Support for the LoadRackTracker System.

Orders are usually shipped within 48 to 72 hours and a delivery confirmation will be sent to the e-mail address associated with the order.  If you have any questions or have not received the order, please e-mail orders@loadracktracker.com.